Your customers track orders themselves.
OrderTrack gives every order a public tracking page with a QR code. Your customers see production status, line items, and ETA — no login, no phone calls, no "where is my order?"
15-minute setup · Works with your existing ERP · One flat price per shop
Current status
Shipped
Est. delivery
Jun 12, 2026
Stages complete
4 of 7
The problem
Your phone rings every time a customer wonders where their order is.
"Is my order ready yet?"
The #1 question your sales team answers. Every. Single. Day.
"What stage is it in?"
Production status is in three places at once — none of them customer-facing.
"When will it ship?"
You have an ETA. The customer doesn't. Guess who calls to find out.
How it works
Pipeline. QR code. Track.
From creating your first pipeline to your customer's first tracking page visit — minutes, not days.
Set up your pipeline
Pick a template — Manufacturing, Print Shop, or Distribution — then customize stages with names, colors, and icons.
~10 min
Add an order
Enter customer info and line items. The system auto-generates a tracking link + QR code — share by email or print on the work order.
Tracking link
track.ordertrack.app/ORD-0043
Auto-generated
Advance the status
As the order moves through production, tap the next stage. The customer sees the update on their tracking page instantly.
What's inside
One tracking portal for every order in your shop.
Customer Tracking Portal
A public page per order with a production timeline and QR code. No login, embeddable, and built for mobile and tablet.
Status Pipelines
Configurable stages for your shop, with templates included. Set custom colors, icons, and notification rules per stage.
In-Portal Messaging
Customer and staff chat directly on the order, with full thread history and file attachments. No more scattered email.
Order Requests
Customers submit new orders straight from the portal. Staff approve or reject with a reason — all in one queue.
ERP Integration API
Push orders and status updates from SAP, Odoo, or QuickBooks. A bolt-on for what you run today, not a replacement.
Scheduling & Alerts
Assign orders to people or machines on a calendar, with overdue flagging and daily checks that surface at-risk orders.
Built and entering partner pilots.
OrderTrack is in active development by the engineering team at fimula.com. The core platform — tracking portal, pipelines, messaging, order requests, API, and import — is built and entering partner pilots. We are onboarding early manufacturing partners now.
Contact
Let's Talk
Whether you are a manufacturer drowning in status-update calls, an ERP consultant looking for a tracking add-on, or just curious — reach out. No commitment, no pressure, no sales pitch.